ST0299 Pharmacy Service Assistant.

Pharmacy Services Assistants (PSAs) play a key role in supporting the safe and effective delivery of pharmacy services.

Pharmacy Services Assistant.

Role Overview

Pharmacy Services Assistants (PSAs) play a key role in supporting the safe and effective delivery of pharmacy services. Working under the supervision of a Pharmacist, Pharmacy Technician, or other healthcare professional, PSAs assist patients, the public, and healthcare teams in various pharmacy settings.

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Key Responsibilities

Pharmacy Services Assistants support pharmacy operations by:

  • Assisting in the supply, preparation, and assembly of medicines and pharmaceutical products.

  • Issuing medicines to patients and healthcare professionals while providing guidance on their use.

  • Ordering, receiving, storing, and disposing of medicines in line with regulations.

  • Supporting patients with advice on healthy lifestyle choices and available screening services.

  • Following Standard Operating Procedures (SOPs) to ensure efficiency, consistency, and compliance with pharmacy regulations.

Work Environment & Collaboration

PSAs work in a variety of pharmacy environments, including community pharmacies, hospitals, and other healthcare settings. They liaise with:

  • Pharmacists & Pharmacy Technicians.

  • Other healthcare professionals.

  • Patients & the public.

  • External suppliers & regulatory bodies,

Maintaining strict adherence to safety procedures and professional standards is essential to their role.

Committed to Excellence

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brighter future.

Our commitment to excellence, innovation, and continuous improvement is unwavering, as we strive to contribute to the growth and success of individuals and the organisations that support them. Through our rigorous assessment processes, we aim to set new standards for quality and reliability in end-point assessments, promoting a brighter future for apprentices and the industries they serve.

Supporting Your Success

Essential Resources for
Pharmacy Service Assistant.

Assessment Plan

Knowledge Test – Mock Exam

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